The project management book of knowledge (PMBOK) offers some tips on how to improve communication. Why do we forget these ideas?
PMBOK highlights:
- Message -- what you want to communicate
- Medium -- the way you send the message and
- Noise -- things that interfere with comprehension.
- Action Required
- And what marks this message as complete.
On the other hand, i have to be honest that having Action required in email subject lines makes some people uncomfortable, but i feel it's better to be uncomfortable than inefficient.

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